Maintenance and Support.

In today’s digital age, all the businesses are application driven and it is imperative that these applications run seamlessly to make business processes easy and efficient. Today companies are investing heavily in developing applications with latest technology so as to gain benefit over the competitors.

Application development process i.e. SDLC goes through a series of process starting from planning till deploying the application. Many organizations are opting for customized applications to fulfil their business needs and to be par with cutting edge technologies to make application scalable, secure and easily manageable. However quite often developing new applications also mean the responsibility to maintain them over a long period of time.

Application maintenance and support has become an integral part of IT industry. Continuous updating, analysing, modifying, re-evaluating your existing application is included in application maintenance. These tasks ensure that your application is always running. This helps to stand out in existing market, technological innovations, modifying and adding new strategies to remain in competition. Application maintenance and support ensures constant enhancement and management of IT solutions to stay relevant with respect to needs of users. It is not just fixing defects but includes software modification to correct the faults, improve performance. This requires thorough study of existing application and identification of correct areas of improvement.

To manage application portfolio effectively, the companies prefer robust application development and maintenance. This helps companies to ensure application throughput and business continuity in long term.

The services include in application maintenance and support are

Product enhancement – adding new functionalities, new module or new reports
Corrective maintenance – Bug fixes, application support.
Application and database support
Release management
Change management
Configuration management
Source code maintenance with proper versioning
Document management

At NextWorld Solutions, not only do we support applications that are developed by us, but we go beyond this. Some of our clients have applications developed in the past by some other vendor, but for some reason support and maintenance services are not available. We take charge of these applications, understand the business logic, upgrade and maintain those applications and make them more user friendly. This ensures that the applications maintained in the past do not become sunk investments and they remain relevant to current business needs. Our customers vouch for the fact that this ability of ours to maintain existing applications and make them meaningful in current scenario is invaluable.

Business benefits expected from application maintenance and support are increased flexibility, improved efficiency, proactive monitoring and higher scalability.

NextWorld Solutions is well versed in app maintenance and support. We help to reduce the cost of app maintenance and support so that you get more benefits from your IT applications. Nextworld offers series of application maintenance and support services:

Applications maintenance- new enhancements, change requests, defects corrections.
Cloud Dev ops
DR setup
Cloud computing Security
Cloud migration (AWS, Azure and GCP)
Cloud Assessment
Hybrid cloud computing
Cloud support
Mail Migration
SharePoint Administrator
Backup Solution

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